One Call Alert Review 2024
One Call Alert is a company that provides medical alert systems for seniors, ensuring their safety and peace of mind. With the increasing number of elderly people living independently, medical alert systems have become more important than ever.
One Call Alert
4.7/5
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In this review, we will take a closer look at One Call Alert’s devices, systems, plans, and pricing, as well as their customer service and reputation. By the end of this review, you will better understand One Call Alert’s features and benefits and determine whether it is the right medical alert system for you or your loved one.
What is One Call Alert?
One Call Alert is a trusted emergency device provider with over two decades of experience in the industry. Over 100,000 customers have relied on One Call Alert and its sister brand, American Medical ID, for emergency devices that offer protection and peace of mind. The company offers senior citizens the chance to live independently while staying secure in a medical emergency since they know help is only a button press away.
One Call Alert is committed to providing its customers with dependable services and unparalleled customer support. Their team consists of certified experts available 24/7, ensuring assistance arrives promptly if needed. In addition, the company provides caregiver portals to help families manage their loved one’s health information and alert them if something changes unexpectedly or there is an urgent need for assistance.
This commitment to safety has made One Call Alert a popular choice among pharmacies like Walmart, CVS, RiteAid, and Publix. Customers can look for the One Call Alert logo when shopping for medical alert systems, knowing they are getting a reliable service from an experienced professional team that understands the importance of peace of mind in life-threatening situations.
How Does One Call Alert System Work?
One Call Alert is an emergency medical alert and monitoring system that keeps people safe at home or away. The system provides users with a button they can press in an emergency.
Once the medical alert button is pressed, a trained operator answers the call within seconds and assists. Depending on the user’s preferences, this can include contacting family members, friends, neighbors, or local emergency responders.
One Call Alert Systems Key Features
Emergency Response System
When you press a button from up to 1400 feet away, the Base Station in your home will help you.
Mobile Device
You can go places, and if you need help, push a button, and it will tell someone where you are.
Response Center
If an emergency is detected, the operator contacts people who can help quickly.
Fall Detection Pendants
One Call Alert offers fall detection to detect when someone has fallen and immediately send out help if they don’t respond.
A+ BBB Rating
Many doctors, nurses and medical educators have trusted us with their patients’ safety over the past two decades!
Pros and Cons of One Call Alert System
PROS
CONS
One Call Alert Products and Costs
One Call Alert offers a range of products and services to help people stay safe and secure in their homes. Here is an overview of One Call Alert devices and their pricing:
All-in-One
This comprehensive package includes a waterproof wearable help button (in the wrist or lanyard style), 32-hour battery backup, 24/7 emergency monitoring service, FREE ground shipping on most plans ($15 value), no long-term contracts, no activation fee, and no equipment to purchase. The One Call Alert plan for this package is $39.95 per month.
In-Home Landline
This product protects in and around your house with a landline connection. It includes 24/7 emergency monitoring service and FREE ground shipping on most plans ($15 value). This package costs $24.95 per month, with no long terms contracts or activation fees required.
Mobile On-the-Go
This subscription plan allows you to be protected anywhere with a mobile phone connection via GPS tracking technology. It also includes 24/7 emergency monitoring service and FREE ground shipping on most plans ($15 value). This package costs $37.95 per month, with no long terms contracts or activation fees required.
Complete Protection
This comprehensive package combines the In-Home Landline and Mobile On-the-Go subscriptions for complete coverage at home and on the go. It includes 24/7 emergency monitoring service and FREE ground shipping on most plans ($15 value). This package costs $41.95 per month, with no long terms contracts or activation fees required.
In-Home Wireless System
This product protects in and around your house without a landline connection or equipment to purchase. It transmits data through a cellular connection instead.
It includes a waterproof wearable help button (in the wrist or lanyard style), 32-hour battery backup, 24/7 emergency monitoring service, FREE ground shipping on most plans ($15 value), no long-term contracts, no activation fee, and free lockbox (value of $29.95) with plan purchase. This plan costs $19.95 per month, which can also be paid annually for a waived fee of a one-time payment of $49.
Mobile Double System
This subscription plan allows you to protect two people residing at the same address without purchasing additional equipment than what comes included with the All-in-One Plan – two water-resistant all-in-one devices that feature two-way communication capability through built-in speakers, GPS-enabled tracking, 24/7 emergency monitoring service, free ground shipping on most plans ($15 value) with no extra costs to purchase any equipment nor any extra long term contracts or activation fees needed – all at an incredibly affordable price of $44 per month – compared to other competitors that might charge upwards of $80 per month or more to protect two people this bundle system provided by One Call Alert represents an extremely economic option available in the market today!
Other One Call Alert Charges and Fees
Optional Features
One Call Alert also offers optional services to enhance the user’s experience. These include the Connect Premium package, which provides equipment protection and cost savings on select features for $5 per month, and a medication reminder for $5 per month. Additionally, the company offers an automatic fall detection feature for $10 a month, which can detect falls even if the user doesn’t press their call button.
Shipping Fee
For users who pay annually, One Call Alert also offers additional savings in discounted rates on their equipment and services. Furthermore, all plans come with free shipping for most subscription levels.
Activation and Processing Fees
Overall, One Call Alert does not require any activation or setup fees compared to other companies in this space. However, customers should be aware of the processing fee associated with the In-Home Wireless plan ($49.95), although this fee is waived when paying annually.
One Call Alert FAQs
What should I research before purchasing a One Call Alert system?
It’s important to research the system’s features, pricing, and customer reviews before purchasing. You should also make sure the device fits your needs and lifestyle.
Can I trust One Call Alert as a reliable medical alert system provider?
Yes, One Call Alert has an A+ rating with the Better Business Bureau (BBB), which indicates good business practices. Additionally, their devices are monitored 24/7 and have multiple locations for emergency response centres.
What does BBB Accreditation mean for One Call Alert and its customers?
BBB Accreditation means that One Call Alert meets certain standards of good business practices. Choosing a PERS provider with an A+ rating ensures you get the services you signed up for.
Will One Call Alert require me to sign a contract?
No, One Call Alert does not require any contract. Beware of PERS companies that require long-term contracts or “price locks.” Top PERS companies will have published prices and no contracts.
What kind of equipment does One Call Alert offer?
One Call Alert sells monitored medical alert systems with multiple ways of pinpointing your location in an emergency. The device is monitored 24/7, and 911 buttons do not provide this service. Additionally, One Call Alert offers flexible billing options for their plans.
Final Verdict
One Call Alert offers a reliable medical alert system with various equipment options and flexible payment plans. Their emergency call center has a quick average response time and a BBB A+ rating.
However, there are drawbacks, such as the lack of caregiver tools and an app and the additional cost of fall detection. One Call Alert also lacks automated systems and features compared to other medical alert companies, and there may be additional costs for upgrading equipment or features.
Overall, One Call Alert is a solid choice for those needing a medical alert system, but it’s essential to research and compare options to ensure it meets specific needs and preferences.