What Stores Have Wheelchairs for Customers?

In today’s world, where inclusivity and accessibility are paramount, businesses must accommodate customers of all mobility levels. For those with mobility challenges, wheelchairs provide a necessary mode of transportation, especially in expansive spaces like shopping centers or grocery stores. 

Many businesses are recognizing the importance of this and are stepping up to make their spaces more accessible. Below, we’ll delve into the various stores that offer wheelchairs for their customers, ensuring that shopping remains a pleasure for everyone.

1. Major Supermarkets

Many leading supermarkets prioritize their customers’ convenience and accessibility. Notably, chains such as Walmart, Target, and Kroger have wheelchairs available at entrances. Often, these wheelchairs come with larger baskets attached, making shopping smoother for those who need them.

2. Home Improvement Stores

Big-box home improvement stores such as Home Depot and Lowe’s are sprawling spaces filled with aisles of hardware and home goods. Recognizing the vastness of their stores, they provide wheelchairs near entrances to ensure that all customers can comfortably navigate their spaces.

3. Department Stores

Retail giants, including Macy’s, J.C. Penney, and Nordstrom, value the shopping experience of every customer. By offering wheelchairs, they demonstrate a commitment to inclusivity and ensure all patrons can enjoy their shopping spree without hindrance.

4. Malls and Shopping Centers

Many shopping centers and malls provide wheelchair facilities for visitors. Given the large expanse of these places, mobility aids such as wheelchairs become indispensable. Companies like Simon Property Group, which manages numerous malls nationwide, have been at the forefront of ensuring accessibility for all.

5. Pharmacies

Prominent pharmacies like Walgreens, CVS, and Rite Aid not only offer medications and health goods but also prioritize the well-being and convenience of their patrons. By providing wheelchairs, these establishments ensure that even customers with mobility challenges can easily shop.

6. Electronics Retailers

Navigating the tech world can be daunting, more so if one struggles with mobility. Recognizing this, major electronics stores such as Best Buy provide wheelchairs to customers, ensuring that everyone can explore the latest in tech without any obstacles.

7. Bookstores

For avid readers and knowledge seekers, stores like Barnes & Noble have made accessibility a key part of customer service. By offering wheelchairs, they ensure that everyone can get lost in the world of books without any physical constraints.

8. Toy Stores

Children’s enthusiasm can be contagious. Stores like Toys ‘R’ Us understand that grandparents or parents with mobility challenges want to be part of the joy. By providing wheelchairs, these stores ensure that the magical experience of toy shopping is accessible to all.

Ensuring Accessibility at Costco, Target, and IKEA

Does Costco have wheelchairs for customer use?

Yes, Costco does provide wheelchairs for customer use. They are typically available near the entrance. If you don’t see them immediately upon entering, you can ask a Costco employee, and they will guide you to their location or assist you in obtaining one.

Does Target have handicapped shopping carts?

Yes, Target offers a variety of carts to cater to its diverse customer base. This includes specially designed handicap shopping carts, often called “accessible carts” or “adaptive carts.” These are not only for those in wheelchairs but also for customers who have other mobility challenges. Again, if you don’t spot one at the entrance, asking a store associate for assistance is recommended.

Does IKEA have wheelchairs for customer use?

Yes, IKEA stores typically provide wheelchairs for customer use to ensure everyone can navigate their large store layout comfortably. They are generally found near the main entrance or customer service area. If in doubt, an IKEA employee will gladly assist and guide you to the wheelchair’s location.

Remember, it’s always a good idea to call your local store in advance if you have specific needs or concerns about accessibility to ensure a smooth shopping experience.


Inclusivity in retail is not just about offering products and services to a diverse customer base but also ensuring everyone can easily access these offerings. By providing wheelchairs, many stores are making a clear statement about their commitment to accessibility and their recognition of the diverse needs of their patrons.

Whether it’s a quick trip to the supermarket, a day out shopping for clothes, or a visit to the local bookstore, these businesses ensure that every customer’s experience is hassle-free and enjoyable.

As society continues to emphasize inclusivity, seeing so many businesses stepping up and playing their part is heartening. This trend is not just about meeting legal or societal standards. It’s about valuing every customer and understanding that everyone deserves a pleasant shopping experience.


Are the wheelchairs provided by stores free to use?

Yes, most stores that offer wheelchairs for their customers provide them free of charge. They are intended to enhance the shopping experience for individuals who require mobility assistance.

How do I locate a wheelchair when I arrive at a store?

Wheelchairs are usually positioned near the main entrances or customer service desks. If you can’t locate one immediately, feel free to ask any store employee, and they’ll guide you to the wheelchair station or bring one for you.

Can I reserve a wheelchair in advance before my visit?

While most stores operate on a first-come, first-served basis for wheelchair availability, some might accommodate reservations, especially during busy shopping or upon special requests. It’s always a good idea to call the store in advance and inquire.

Are these wheelchairs suitable for children or only for adults?

Most store-provided wheelchairs are designed to accommodate adults. However, some stores, especially those catering to children or families, might offer smaller wheelchairs or strollers suitable for younger individuals.

What if I have my own mobility scooter or wheelchair?

Stores that provide wheelchairs for customers also usually have spacious aisles and accessible facilities to accommodate personal mobility devices. You’re welcome to use your equipment, and the store’s wheelchairs are an added convenience for those without personal devices.

Do these wheelchairs have safety features?

Yes, wheelchairs provided by stores are equipped with basic safety features, such as brakes and seat belts. They’re designed for short-term use within the store premises, ensuring a safe and comfortable shopping experience.

Jose Alpuerto

Written by

Jose Alpuerto

With a heart that beats for the young and young-at-heart alike, Jose dives headfirst into the world of tech wizardry and safety gadgets, all with the mission of turning aging at home into an adventure. Armed with a keyboard and an unquenchable enthusiasm, he spins tales of gadgets that bring laughter and ease to the lives of the elderly, proving that growing older doesn’t mean you can’t keep the spirit of play alive.