In an era of unprecedented advancements in healthcare technology, seniors and individuals suffering from chronic illnesses seek solutions that promise independence and security in their homes. One solution that is gaining significant traction in the medical alert industry is the VRI medical alert system, a device designed for emergency assistance, vital signs monitoring, and in many instances, fall detection. If you’ve been asking yourself, “How to order VRI medical alert system?” you’ve come to the right place.

VRI, which stands for Valued Relationships Inc., offers medical alert services focusing on the main components of in-home care – emergency response, medication management, and activity monitoring. This article will provide a detailed guide on ordering the VRI medical alert system and optimizing these services for your unique needs.

VRI: The Company and Its Services

VRI is a company whose main focus is giving seniors and those with medical conditions the support and peace of mind they need for independent living. They offer a variety of medical alert systems, from in-home landline systems to on-the-go units with mobile capabilities. With a Diamond Certified rating from the Medical Alert Monitoring Association, VRI’s care center and monitoring centers have a well-earned reputation for excellent service.

Selecting the Right VRI Medical Alert System

Before diving into how to order a VRI monitoring system, it’s crucial to understand the systems available to meet varying needs. Here are the main options:

  1. In-home Unit: Ideal for seniors who spend most of their time at home, this system provides medical alert monitoring via a landline or cellular connection.
  2. Mobile Unit: Perfect for those often out and about, this unit offers a medical alert system with automatic fall detection and GPS tracking.
  3. VRI’s Care Center Services: This includes medication reminders, dispensing, and medication dispenser or vitals monitoring, making it a comprehensive medical vital monitoring solution.
  4. Medication Management Devices: These devices aid medication monitoring and serve as reliable medication dispensers.

In determining which system best suits your needs, consider factors such as lifestyle, medical conditions, and the presence or absence of a home phone line.

Top Features of VRI Medical Alert Systems: Making an Informed Decision

When deciding to order a medical alert system, it’s essential to understand the distinctive features that make it stand out. With VRI (Valued Relationships Inc.), you’ll find an array of options tailored to meet your specific needs.

Here are the best features that make VRI a compelling choice:

  • Multiple Options for Every Lifestyle: Whether you live independently at home or lead an active life on the go, VRI offers several device options. This includes in-home landline, cellular, and mobile units, ensuring you have support whenever and wherever you need it.
  • 24/7 Support: One of VRI’s most significant features is its round-the-clock support. Their TMA Five Diamond Certified Monitoring Center is equipped to respond to emergencies anytime, day or night. In case of power loss or other issues, you can rest assured that help will be coming.
  • Fall Detection and GPS Tracking: Falls are a common concern for seniors. VRI’s automatic fall detection feature and GPS tracking provide peace of mind for users and their loved ones. If an accident occurs, the system can promptly alert VRI’s monitoring center, helping to ensure a quick response.
  • Medication Management: VRI’s medication management feature can be a lifesaver if you have a complex medication schedule. It can help monitor and manage your medication, reducing the risk of missed doses or overdoses.
  • No Long-Term Contracts: With VRI, committing to long-term contracts is unnecessary. You can pay monthly and cancel the service anytime without cancellation fees, giving you freedom and flexibility.
  • Cellular Connectivity: VRI offers a cellular version of their in-home system for those without traditional landline phone service, ensuring continuous monitoring and immediate assistance in emergencies.
  • Free Replacements and Repairs: With VRI, you won’t have to worry about the cost of repairs or replacements. If your device needs to be fixed or replaced, VRI will do so at no additional cost.
  • No Activation Fees and Free Shipping: VRI charges no activation fees for its products, and all its devices are shipped free. This means less upfront cost for you.
  • Discount for Advance Payment: If you pay for a year in advance, VRI offers a free month of service.

By offering features that provide an extra layer of security and convenience for seniors and caregivers alike, VRI stands out in the medical alert industry. Carefully considering these features can guide you in making an informed decision when ordering your VRI medical alert system.

Ordering Your VRI Medical Alert System

Now that you know the various offerings, let’s delve into the ordering process. First, visit the VRI website or contact a representative to gather the necessary pricing information.

Here’s a step-by-step guide on how to order a VRI medical alert system online:

  1. Navigate to VRI’s homepage.
  2. Hover over the ‘Products’ menu and select the ‘Medical Alert Systems’ option.
  3. Explore the various units and select one that aligns with your requirements.
  4. Click ‘Order Now’ and fill in your details.
  5. Review the service agreement, which includes details about activation fees, cancellation fees, and long-term contracts.
  6. Complete your purchase, and your device will be shipped directly to your home.

One thing to note is that there are no long-term contracts with VRI, meaning you can cancel the service without incurring significant penalties. Moreover, the company occasionally offers new customer promotions such as a ‘free month of service’ deal.

After Ordering: What to Expect

Once your order is complete, VRI offers comprehensive support to help you get set up. This includes assistance in device installation, testing, and initiation of the medical alert monitoring services. VRI also offers ongoing customer support to ensure the units function as expected and provide the emergency response time required.

VRI’s medical alert systems are equipped with fall detection technology, designed to automatically alert the VRI Care Center if a fall is detected, even if the user cannot reach their device. This automatic fall detection feature is a lifesaver, especially for seniors living alone or those with conditions such as diabetes, where sudden health crises may occur.

Moreover, the medication management devices offer a feature for medication reminders, which can help clients remember to take their medications on time. This feature could be particularly useful for seniors managing multiple medications or caregivers who assist clients with medication dispensing.

The monitoring services provided by VRI not only include emergency assistance and vitals monitoring, which is vital for those with chronic illnesses. They help track vital signs like heart rate and blood pressure, providing real-time updates to caregivers and physicians. This information can be used to adjust treatment plans and ensure optimal health for users.


What are the pros and cons of the VRI system?

The pros of the VRI system include 24-hour support, a range of options for in-home and on-the-go protection, GPS and fall detection, medication management, and no long-term contracts. Some drawbacks include no smoke or carbon monoxide detection, limited online product and pricing information, and no activity monitoring.

How did VRI perform in terms of pricing and discounts?

VRI’s monthly costs start at $29.95 for the basic in-home landline unit, with no initial equipment cost. If you pay for a year in advance, you’ll receive one month for free. There is no contract term; you pay monthly and can cancel anytime without a fee.

How are VRI’s customer service and technical support?

VRI offers 24-hour technical and customer support. They also have a Company Owned TMA Five Diamond Monitoring Center. However, some users have reported that the sales team may be difficult to reach over the weekend.

Are there any charges for repairs or replacements of the VRI equipment?

No, there are no charges for replacements, regardless of the reason.

Can multiple people in the same household use the same VRI system?

Yes, they can use the same VRI In-Home system. However, an additional pendant will cost $10.00 per month.

What is the cancellation policy for VRI’s services?

You can cancel your VRI service at any time without a cancellation fee. If you have paid annually and decide to cancel, the remaining balance will be refunded on a prorated basis.

Final Thoughts

Knowing how to order a VRI medical alert system could mean the difference between feeling secure in your own home or worrying about what might happen in an emergency. By leveraging VRI’s services, you or your loved ones can continue to enjoy independent living, knowing that medical assistance is available whenever needed.

While selecting and ordering a VRI system, remember to consider the user’s specific needs, lifestyle, and home’s physical layout. Take advantage of VRI’s customer service to answer any lingering questions or address concerns. Above all, investing in a medical alert system is a proactive step toward health, safety, and peace of mind.

Remember, a VRI medical alert system is more than just a device – it’s a safety net, a reassuring presence, and a crucial support system. With VRI, you’re not just buying a service but entering into a partnership for a safer, more confident life.

By understanding how to order a VRI medical alert system, you can provide yourself or a loved one with a lifeline to the help they might need right when needed. Safety, independence, and peace of mind – these are the valuable features that a VRI medical alert system brings to its users, giving seniors the confidence to live their lives to the fullest.

Jose Alpuerto

Written by

Jose Alpuerto

With a heart that beats for the young and young-at-heart alike, Jose dives headfirst into the world of tech wizardry and safety gadgets, all with the mission of turning aging at home into an adventure. Armed with a keyboard and an unquenchable enthusiasm, he spins tales of gadgets that bring laughter and ease to the lives of the elderly, proving that growing older doesn’t mean you can’t keep the spirit of play alive.