Life Alert Review 2024

In a constantly evolving world where technology plays a pivotal role in shaping our lives, one aspect that remains unchanged is the importance of safety, especially for our loved ones. As we age, ensuring the well-being and security of senior citizens and individuals with medical conditions becomes crucial, allowing them to maintain their independence and peace of mind. That’s where medical alert systems step in, revolutionizing how we approach personal safety. Among the top contenders in the market is Life Alert, a trusted name in the industry renowned for its commitment to providing prompt and reliable assistance at the touch of a button.

Life Alert


  • Immediate Response
  • Continuous Monitoring

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This comprehensive review delves into the features, benefits, and overall effectiveness of the Life Alert medical alert system in 2023. We will explore its capabilities, analyze customer feedback, and assess its value as a reliable safeguard for those in need of emergency assistance.

Whether you are a concerned family member seeking the best solution for your loved one or an individual looking to enhance your personal safety, this review aims to provide valuable insights into the Life Alert system and its potential to deliver unparalleled peace of mind.

What is Life Alert?

Life Alert is a renowned Personal Emergency Response and Home Medical Alert System company that has been instrumental in saving countless lives from potentially catastrophic outcomes. Since its establishment in 1987, Life Alert has been dedicated to providing superior home audio monitoring protection, ensuring individuals can live independently with a sense of safety and peace of mind. With a nationwide reach, the company boasts over 600 employees based in the United States.

How Does the Life Alert System Work?

The Life Alert system is a comprehensive and reliable medical alert system that operates through a simple yet effective process. Here’s how the Life Alert system works to provide round-the-clock protection and peace of mind:

  1. Wearable Help Button: Life Alert provides its members with a wearable help button, typically in the form of a pendant or wristband. This button is lightweight, waterproof, and designed to be worn at all times, ensuring easy access in case of an emergency.
  2. Emergency Activation: In the event of an emergency, the Life Alert member can simply press the help button. This activates a direct communication link with Life Alert’s Emergency Monitoring Center.
  3. Immediate Response: Once the help button is pressed, the member is immediately connected to a highly trained dispatcher who is available 24/7. The dispatcher will assess the situation and provide appropriate assistance based on the member’s needs.
  4. Dispatching Emergency Services: Depending on the nature of the emergency, the dispatcher can quickly alert and dispatch the necessary emergency services, such as paramedics, firefighters, or police, to the location of the member.
  5. Two-Way Communication: Life Alert’s system allows for clear and effective two-way communication between the member and the dispatcher. This enables the dispatcher to gather essential information, provide reassurance, and offer guidance to the member until help arrives.
  6. Continuous Monitoring: Even after help has been dispatched, Life Alert’s monitoring center remains connected with the member to ensure their well-being. This constant monitoring guarantees that assistance is provided until the situation is resolved.Through its streamlined process and prompt response, the Life Alert system ensures that members receive the necessary help during emergencies, whether they occur at home or outside. With its focus on reliability and peace of mind, Life Alert has become a trusted name in the medical alert system industry, providing individuals and their families with a sense of security and independence.

Life Alert Key Features

Life Saving

Life Alert’s primary focus is on saving lives. With over 30 years of experience, their lifesaving services have been trusted by hundreds of thousands of members and their families.

Safe at Home

Life Alert understands the importance of keeping loved ones safe. They offer comprehensive protection packages designed for all lifestyles and ages, ensuring individuals can feel secure and protected in their own homes.

Cutting-Edge Technology

Life Alert designs and manufactures state-of-the-art technology to meet the diverse needs of its customers. Whether at home or on the go, they provide tailored solutions to ensure continuous protection and peace of mind.

Own Monitoring Centers

Life Alert owns and operates its own Monitoring Centers, all located in the U.S. This ensures that help can be summoned swiftly, 24/7, in case of emergencies, providing timely assistance to those in need.

Proven Life-Saving Record

Life Alert stands out as the only company that can prove it saves a life from a catastrophe every 11 minutes. Additionally, their members have been shown to live in their own homes on average 5 years longer than the general population, highlighting the effectiveness of their services.

Customer Testimonials

With over 500,000 lives saved since 2008, Life Alert has received over 43,000 testimonials from grateful customers and their family members. These testimonials serve as a testament to the trusted and proven service provided by Life Alert.

Trusted Brand

Life Alert holds an A+ rating from the Better Business Bureau (BBB) and is an Accredited Business. They are also Consumer Affairs Accredited with a 5-star rating. Moreover, Life Alert is UL certified for safety, further reinforcing their commitment to providing reliable and secure services.

With their unwavering dedication to saving lives, cutting-edge technology, and the trust and recognition they have earned, Life Alert continues to be a trusted brand and one of the best medical alert systems in the industry, offering proven service and ensuring the safety and well-being of their customers.

Pros and Cons of Life Alert Systems


  • Emergency Response: Life Alert provides 24/7 emergency response services, ensuring that help is just a button press away. This quick response time can be crucial in situations where immediate medical attention is required.
  • Comprehensive Protection: Life Alert offers a range of products and services to cater to different emergency scenarios, including medical emergencies, home invasions, and shower/bathroom emergencies. This comprehensive protection provides peace of mind for individuals and their loved ones.
  • Waterproof and Wearable Devices: Life Alert’s emergency pendants and buttons are designed to be waterproof, allowing individuals to wear them even in the shower or bathtub. This ensures that protection is available at all times, regardless of the location within the home.
  • Wide Coverage: Life Alert offers nationwide coverage, allowing individuals to be protected wherever they are in the United States. This is especially beneficial for those who frequently travel or spend time away from their primary residence.
  • Reputable and Trusted Brand: Life Alert has been in operation for over 30 years and has earned a reputation as a trusted provider of medical alert systems. Their services have been relied upon by hundreds of thousands of members and their families, demonstrating their commitment to saving lives.


  • Cost: Life Alert’s monitoring costs may be higher compared to other medical alert systems. The monthly fees, along with setup and activation fees, can add up, making it a significant financial commitment for some individuals.
  • Long-Term Contract: Life Alert requires a three-year service contract, which can be a disadvantage for those who prefer more flexibility. Being locked into a contract for an extended period may limit the ability to switch providers or cancel the service without financial implications.
  • Limited Add-On Options: Life Alert does not offer a wide range of add-on options or extra features such as automatic fall detection unlike most medical alert companies beyond their standard system. This may be a drawback for individuals who are looking for additional functionalities or customization options.

It’s important to carefully consider these pros and cons, along with individual needs and preferences, when evaluating whether Life Alert is the right choice for medical alert and emergency response services.

Life Alert Products

Life Alert offers a range of medical alert devices designed to provide comprehensive and reliable emergency protection for individuals in various situations. Here are some of the key products offered by Life Alert:

Medical Emergencies

Life Alert’s premium service serves as a vital link to the outside world, providing immediate access to medical attention during emergencies. Their state-of-the-art UL-certified equipment and 24/7 emergency protection offer top-quality assistance to minimize the risk of permanent damage or even death. The emergency pendants provided by Life Alert are fully waterproof, with a range of 1000 feet, and can be worn as a pendant or wristband. The best part is that the batteries never need charging.

The HELP Button for Shower/Bathroom Emergencies

Life Alert understands the importance of protection in areas like the shower, bathtub, bathroom, or bedroom. Their exclusive waterproof HELP BUTTON ensures better safety in these locations. Simply pushing the easily accessible button connects you directly to Life Alert’s Emergency Monitoring Center, where you can communicate with them and receive fast help, 24/7. The batteries for the HELP Button never need charging.

Personal Protection at Home

Life Alert provides a personal protection system for your home, allowing you to feel safe and secure. The system includes an audio monitoring system and a small help button. When you press the button, you are immediately connected to Life Alert’s monitoring center, where their security dispatchers can listen to the activity in your home using the system’s sensitive microphone. In case of a break-in, the dispatcher can use a loud voice over the system to scare away the intruder and immediately contact the police for assistance. The dispatcher stays on the line with you until you feel safe.

HELP on the Go + GPS

Life Alert’s HELP on the Go + GPS feature ensures protection even when you are away from home. With a simple push of a button, you can reach Life Alert’s Emergency Monitoring Center, providing you with peace of mind and immediate assistance. The pendant for this feature never needs charging and includes GPS capabilities, allowing you to be located anywhere in the United States where GSM cellular phones operate.

Life Alert’s products are designed to cater to different emergency scenarios and ensure the safety and well-being of their customers. With their reliable and advanced technology, along with 24/7 monitoring, Life Alert strives to provide comprehensive protection and peace of mind for individuals in their homes and beyond.

Life Alert Medical Alert Systems Costs

When considering the costs of Life Alert, it’s important to note that their monitoring service may be higher compared to other medical alert systems. However, it’s worth inquiring about any potential promotional offers that may be available at the time of sign-up. Here are the cost details for Life Alert:

  • Basic Monitoring Service: The basic monitoring service, which includes the main unit and pendant, is priced at $49.95 per month. There is also a one-time setup fee of $198.
  • Additional Monitoring Options: If you require GPS monitoring outside the home or additional bathroom monitoring, there is an additional cost of $20 per month for each of these services.
  • Bundle Option: Life Alert also offers a bundle option which includes basic monitoring, GPS monitoring, and bathroom monitoring. This bundle is priced at $89.95 per month.

Other Life Alert Charges

In addition to the monthly cost, there are a few other charges to be aware of when considering Life Alert:

  • Setup Fee: When signing up for Life Alert, there is a one-time setup fee of $198. This fee is separate from the monthly monitoring cost and covers the initial installation and activation of the system.
  • Activation Fee: Life Alert also has an activation fee, which is due when you activate your system. The exact amount of this fee may vary, so it’s advisable to inquire about the specific cost when signing up.
  • Contract Duration: Life Alert requires a three-year service contract. This means that you will be committed to the monthly payments for a period of 36 months. It’s important to be aware of this long-term commitment before making a decision.

It’s worth noting that Life Alert does not offer add-on options or extra features beyond their standard system. Therefore, additional charges related to additional services or features may not apply.

Considering these charges and contract terms is essential when evaluating the overall cost of Life Alert and determining if it aligns with your budget and requirements.

Life Alert FAQ

How long does it take to get Life Alert?

Once you sign up for Life Alert, the company will send you a system within a few days. You will then need to schedule an appointment with a Life Alert representative to have the system installed.

What happens if I lose my Life Alert pendant or wristband?

If you lose your Life Alert pendant or wristband, you can call Life Alert and they will send you a replacement.

What happens if I need help but I can’t reach my pendant or wristband?

If you need help but you can’t reach your pendant or wristband, you can call Life Alert’s 24/7 monitoring center at 1-800-LIFE-ALERT (1-800-543-3255).

What if I’m not happy with Life Alert?

If you’re not happy with Life Alert, you can cancel your service at any time. There is no cancellation fee.

What are the benefits of having a Life Alert system?

There are many benefits to having a Life Alert system. These benefits include:
– Peace of mind knowing that you can call for help at any time
Increased independence by being able to stay in your own home
– Reduced risk of injury or death in the event of a fall or other medical emergency
Improved quality of life by being able to live more safely and independently

Final Verdict

Jose Alpuerto

Written by

Jose Alpuerto

With a heart that beats for the young and young-at-heart alike, Jose dives headfirst into the world of tech wizardry and safety gadgets, all with the mission of turning aging at home into an adventure. Armed with a keyboard and an unquenchable enthusiasm, he spins tales of gadgets that bring laughter and ease to the lives of the elderly, proving that growing older doesn’t mean you can’t keep the spirit of play alive.