LifeStation Medical Alert Review 2024

Medical alert systems have become essential for many seniors and individuals with disabilities who want to maintain their independence and stay safe in their homes. These systems allow users to call for help in an emergency, providing peace of mind to both the user and their loved ones. With the growing demand for these systems, there are now many options available in the market, each with its own unique features and benefits.

LifeStation Medical Alert


  • 24/7 monitoring
  • GPS tracking
LifeStation Medical Alerts for Elderly

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This review will look at one of the most popular medical alert systems today – LifeStation. Specifically, we will examine its features, pricing, and overall effectiveness in providing reliable and prompt assistance to users. So if you’re in the market for a medical alert system and are considering LifeStation, read on to learn more about this top-rated device.

Elderly woman wearing the stylish medical alert necklace from LifeStation

What is LifeStation?

LifeStation is a reliable and trustworthy medical alert monitoring system that provides 24/7 monitoring and emergency services to seniors and people with disabilities. The company was founded in 1976 and is headquartered in Florham Park, New Jersey. LifeStation has over 40 years of experience in the medical alert industry and is one of the largest and most trusted providers of medical alert services in the United States.

LifeStation’s monitoring center is staffed 24/7 by trained professionals certified by the National Association of Medical Alert Companies (NAAMCA). Their monitoring centers are also equipped with state-of-the-art technology to quickly and accurately respond to calls.

How Do LifeStation Systems Work?

When a medical emergency strikes, time is of the essence. That’s where medical alert systems, like LifeStation, come in. So how do they work exactly?

When a user presses the help button on their medical alert device, a signal is sent to a central monitoring center through either landlines or a cellular network. Within a matter of seconds, a trained operator will come on the line and ask the user if they need help. If the situation is urgent, the operator will go through a list of emergency contacts provided by the user.

In the event that none of these contacts can be reached, or if the situation is life-threatening, the operator will then connect to the local 911 service and emergency medical services will be dispatched to the user’s location.

LifeStation help is just a button press away, giving peace of mind to users and their loved ones.

LifeStation Medical Alert Key Features

Fall detection

LifeStation’s fall detection feature uses sensors to detect when a user has fallen. If a fall is detected, an alarm will be sent to the monitoring center, where a trained professional will answer the call.

24/7 monitoring

LifeStation’s monitoring center is staffed 24/7 by trained professionals certified by the National Association of Medical Alert Companies (NAAMCA). If the monitoring center receives an alarm, they will immediately contact the user and/or their emergency contacts.

GPS tracking

LifeStation’s GPS tracking feature allows the monitoring center to track the user’s location. This feature can be helpful in an emergency situation, as it allows the monitoring center to quickly and accurately send help to the user.

Emergency call button

LifeStation’s emergency call button is a wearable device that users can press to call for help. The button is easy to use and can be worn around the neck or wrist.

Activity tracking

LifeStation’s activity tracking feature allows users to track their steps, calories burned, and distance traveled. This feature can be helpful for users trying to stay active or with health conditions requiring them to monitor their activity levels.

Medication reminders

LifeStation’s medication reminders feature allows users to set up reminders for taking their medications. This feature can help users stay on top of their medication schedule and reduce the risk of medication errors.

Fall prevention tips

LifeStation offers tips to help users reduce their fall risk. These tips include ensuring your home is safe, exercising regularly, and wearing supportive shoes.

Pros and Cons of LifeStation Medical Alert Systems


  • 24/7 monitoring from its US-based monitoring center, ensuring users can get help whenever needed.
  • Optional fall detection technology automatically detects falls and alerts the monitoring center.
  • Easy to use and come with clear instructions, making them ideal for seniors who may not be as tech-savvy.
  • Devices are waterproof, meaning they can be worn in the shower or bath, where accidents occur.
  • No long-term contracts, which gives users the flexibility to cancel their service anytime without incurring any penalties and a 30-day money-back guarantee.


  • Some features, such as automatic fall detection and protection plan, come with an additional cost on top of the monthly monitoring fee.
  • In-home medical alert devices have a limited range of up to 500 feet from the base station, which may not be sufficient for larger homes or outdoor areas.

LifeStation Products

In-Home Medical Alert System

In-Home Medical Alert System

This LifeStation medical alert system connects wirelessly to the emergency monitoring center, providing reliable protection in and around the home. This device is perfect for those who do not have a traditional landline.

Sidekick Mobile Medical Alert System

Sidekick Mobile Medical Alert System

For reliable protection on the go, LifeStation mobile system is one of the most advanced devices on the market. With this mobile device, you get the freedom and flexibility to go anywhere confidently, knowing that help is just the press of a button away.

Sidekick Smart Wearable Medical Alert

Sidekick Smart Wearable Medical Alert

LifeStation’s Sidekick Smart is a custom-designed smartwatch that provides the key benefits of a medical alert system housed in a stylish wearable. In addition to calling for emergency help, these mobile devices can track steps and monitor heart rate in one small device.

LifeStation Luxury Stylish Medical Alert System

LifeStation Luxury Stylish Medical Alert System

The elegant pendant of the LifeStation system is carefully crafted with high-quality materials that offer discreet safety with a built-in medical alert button. Wear this pendant confidently wherever you go, knowing that help is always just a button press away.

LifeStation Medical Alert Systems Costs

LifeStation offers a variety of medical alert devices to fit different lifestyles and needs, with different costs depending on the features and protection plans. Here are the costs for each device:

In-Home Medical Alert System

  • Standard: $32.95 per month
  • Select with protection plan: $39.95 per month
  • Supreme: $46.95 per month with a protection plan and fall detection

Sidekick Mobile Medical Alert Systems

  • Standard: $37.95 per month
  • Select with protection plan: $44.95 per month
  • Supreme: $51.95 per month with a protection plan and fall detection

Sidekick Smart Wearable Medical Alert

  • Starting at $44.95 per month

LifeStation Luxury Stylish Medical Alert System

  • Starting at $43.95 per month

It’s worth noting that the costs listed above may be subject to change, and customers should always check with LifeStation to confirm the current pricing and any additional fees. Overall, LifeStation’s medical alert devices offer a range of options at varying price points to fit different budgets and needs.

Other LifeStation Medical Alert System Charges

In addition to the monthly costs of their medical alert devices, LifeStation may also charge customers for other services and fees.

  • Lockbox Service: They offer a lockbox service for an additional $2.95 per month, which allows emergency responders to access the customer’s home in case of an emergency without having to force entry.
  • Shipping Fee: LifeStation also charges a one-time shipping fee of $12.50 for their medical alert devices, which covers the cost of shipping the device to the customer’s home. It’s important to consider these additional charges when considering LifeStation’s services and to confirm any current fees or policies with the company directly.
Senior wearing LifeStation Medical Alert System Necklace

LifeStation FAQs

What happens if I press the emergency button by accident?

If you accidentally press the emergency button, LifeStation’s monitoring center will contact you to see if you need help. If you do not need help, you can tell the operator that you accidentally pressed the button.

What happens if I lose my wearable device?

If you lose your wearable device, you can call LifeStation’s customer service to have it replaced. LifeStation will also send you a replacement device for free.

What happens if I move?

If you move, call LifeStation’s customer service to update your address. LifeStation will update your address in their system and send you a new base station if needed.

What happens if I need to cancel my service?

If you need to cancel your service, you can call LifeStation’s customer service. LifeStation will give you a refund for any unused months of service.

Will my medical information be kept private?

Yes, LifeStation takes the privacy and security of its customers’ medical information very seriously. They comply with all HIPAA regulations and have strict privacy policies to protect customer data.

Can I choose which emergency contacts are called when I press the help button?

Customers can choose their emergency contacts when setting up their LifeStation service. They can also update their emergency contacts anytime by contacting customer service.

Final Verdict

It is clear that LifeStation offers reliable and advanced devices for users seeking peace of mind and independence. With over 3,400 positive reviews, it’s evident that customers trust their services and appreciate the various options available, from in-home to mobile and wearable devices.

One standout feature of LifeStation is the Sidekick Smart, a custom-designed smartwatch that offers emergency help, step tracking, and heart rate monitoring all in one device. Additionally, their pricing options are reasonable and offer flexibility for users to choose the plan that best fits their needs.

However, it’s important to note that LifeStation’s fall detection feature requires an additional cost, and their customer service may not be as responsive as some users may prefer. Despite these minor drawbacks, LifeStation’s overall quality of service and products make it a solid choice for anyone needing a medical alert system.

In conclusion, if you’re looking for a reliable and flexible medical alert system that offers a range of devices to suit your lifestyle, LifeStation is a reputable provider to consider.

Jose Alpuerto

Written by

Jose Alpuerto

With a heart that beats for the young and young-at-heart alike, Jose dives headfirst into the world of tech wizardry and safety gadgets, all with the mission of turning aging at home into an adventure. Armed with a keyboard and an unquenchable enthusiasm, he spins tales of gadgets that bring laughter and ease to the lives of the elderly, proving that growing older doesn’t mean you can’t keep the spirit of play alive.