First Rate Medical Alert Review 2023
Medical emergencies can strike at any time, leaving individuals feeling vulnerable and helpless. However, with the help of medical alert systems, individuals can regain a sense of control and peace of mind.
First Rate Medical Alert
BY Jose Alpuerto
Senior Staff Writer, Medical Alert Systems
May 11, 2023
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These systems allow for quick and efficient communication with emergency services or designated caregivers in the event of an emergency. One such provider of medical alert systems is First Rate Medical Alert, which has been serving customers for years with a commitment to high-quality service and reliability.
In this review for 2023, we will take a closer look at the features and benefits offered by First Rate Medical Alert and how they stack up against other providers in the market. So, if you or a loved one are in need of a medical alert system, read on to discover what First Rate Medical Alert has to offer.
What is First Rate Medical Alert?
First Rate Medical Alert is a company that offers medical alert systems designed to assist individuals in the event of a medical emergency. These systems typically include a wearable device, such as a pendant or wristband, that can be activated to alert a monitoring center staffed by trained professionals. The monitoring center can then quickly assess the situation and dispatch emergency services or contact designated caregivers.
First Rate Medical Alert offers a range of medical alert systems, including those with fall detection, GPS tracking, and two-way voice communication. Their services are designed to provide peace of mind to individuals who may be at risk of experiencing a medical emergency, and their customer service is highly rated for its responsiveness and quality.
How Does First Rate Medical Alert Works?
First Rate Medical Alert provides a simple and effective way for individuals to get help in the event of a medical emergency. The process is straightforward: when an emergency occurs, simply press your emergency button, which is typically worn as a pendant or wristband. This will immediately notify the monitoring center, which is staffed by trained professionals 24/7.
Once the monitoring center receives your signal, a response professional will call you through the medical alert system to check on your status and determine if you need assistance. If you are unable to answer the call, the monitoring center will assume that you need help and take the appropriate action.
If the response professional determines that you need assistance, First Rate Medical Alert will dispatch the appropriate help to your location. This can include emergency medical services, a family member, or a friend, depending on your pre-selected preferences. With First Rate Medical Alert, you can feel confident that help will be on the way in the event of an emergency, giving you and your loved ones peace of mind.
First Rate Medical Alert Key Features
First Rate Medical Alert offers a range of key features that are designed to provide peace of mind and quick assistance in the event of a medical emergency. Here are some of the main features of their medical alert systems:
24/7 Response and Monitoring
With highly trained professionals available 24/7, First Rate Medical Alert’s monitoring center can provide immediate assistance in case of an emergency.
Carry Wherever You Go
First Rate Medical Alert’s medical alert system is easy to use and compatible with most phones. You can wear it around your neck or on your wrist, and it is small and lightweight so it is easy to carry with you wherever you go.
Emergency Contact Button
The emergency contact button is another key feature of First Rate Medical Alert’s system, allowing you to contact their monitoring center directly in case of an emergency. This provides immediate access to help when you need it.
Fall Detection Sensor
First Rate Medical Alert’s system includes a fall detection sensor, which automatically sends an emergency signal to their monitoring center if you fall. This feature ensures that you receive help quickly if you need it.
Pros and Cons of First Rate Medical Alert
First Rate Medical Alert Products
First Rate Medical Alert offers a range of products that are designed to provide individuals with reliable and effective medical alert systems. Here are some of the products available:
In-Home Medical Alert System
This system is designed for use within the home and includes a base station and wearable emergency button. It features a two-way speaker system, allowing individuals to communicate with the monitoring center directly.
Mobile Medical Alert System
This system is designed for individuals who are on-the-go and includes a wearable emergency button with GPS tracking capabilities. It allows individuals to receive assistance no matter where they are.
Fall Detection Pendant
This pendant can be added to any of First Rate Medical Alert’s systems and features automatic fall detection technology. It alerts the monitoring center in the event of a fall, even if the individual is unable to press the emergency button.
This product is designed to help individuals manage their medications and includes a dispenser that can be programmed to provide medication reminders and dispense medications on a schedule.
Whether individuals are looking for a system to use within their home or a mobile option for when they are out and about, First Rate Medical Alert has a range of options to choose from.
First Rate Medical Alert Costs
The cost of First Rate Medical Alert varies depending on the product and plan selected. Here are some of the costs associated with their products:
In-Home Medical Alert System
This basic medical alert system cost starts at $29.95 per month for basic monitoring services, with additional charges for optional features such as fall detection.
Mobile Medical Alert System
The cost for this system starts at $34.95 per month for basic monitoring services, with additional charges for optional features such as fall detection and GPS tracking.
Fall Detection Pendant
The cost for adding the fall detection pendant to an existing system is typically around $10-15 extra per month.
The cost for this product starts at $39.95 per month, with additional charges for customization and programming.
It’s worth noting that First Rate Medical Alert does not require customers to sign long-term contracts and offers a 30-day money-back guarantee, giving customers flexibility and peace of mind. Additionally, some insurance companies may offer reimbursement for the cost of medical alert systems, so it’s worth checking with your provider to see if this is an option.
Other First Rate Medical Alert Charges
In addition to the monthly fees associated with their products, there may be other fees to consider when using First Rate Medical Alert. Here are some of the other potential charges:
- Activation Fee: First Rate Medical Alert may charge an activation fee when you first sign up for their services. This fee typically ranges from $0 to $50, depending on the product and plan selected.
- Shipping and Handling: If you order a product online or by phone, there may be shipping and handling charges to consider. These charges will vary based on the shipping method selected and the location of the recipient.
- Replacement Fees: If you lose or damage your emergency button or other equipment, First Rate Medical Alert may charge a replacement fee. These fees will vary based on the product and equipment in question.
It’s important to carefully review all fees and charges associated with First Rate Medical Alert before signing up for their services. Be sure to ask about any potential fees or charges upfront to avoid any surprises down the road.
First Rate Medical Alert FAQs
How does the fall detection feature work?
The fall detection feature uses an advanced sensor to detect falls automatically. When a fall is detected, an emergency signal is sent to the monitoring center, which will then attempt to contact the user. If there is no response or the user requests help, the monitoring center will dispatch emergency services to the user’s location.
Is there a long-term contract required for First Rate Medical Alert?
No, First Rate Medical Alert does not require customers to sign long-term contracts. Their services are available on a month-to-month basis, giving customers flexibility and the ability to cancel at any time.
Do I need a landline phone for the in-home medical alert system?
No, First Rate Medical Alert offers both landline and cellular-based in-home medical alert systems, so a landline phone is not required.
Can I wear the emergency button in the shower or bath?
Yes, the emergency button is waterproof and can be worn in the shower or bath.
How far away from the base unit can I be with the in-home medical alert system?
The range of the in-home medical alert system varies depending on the product selected. Typically, the range is around 600-1000 feet, but it’s important to check the specific product details to confirm the range.
Is First Rate Medical Alert covered by insurance?
Some insurance companies may offer reimbursement for the cost of medical alert systems, but it’s important to check with your insurance provider to confirm coverage.
What happens if I accidentally press the emergency button?
If you accidentally press the emergency button, simply let the monitoring center know that it was a false alarm. They will confirm your status and update their records accordingly.
It is clear that First Rate Medical Alert offers a reliable provider just like the most medical alert systems with several key features such as optional fall detection, 24/7 response and monitoring, and easy-to-carry options. Their pricing is competitive and their products are user-friendly.
One potential downside is the activation fee and potential replacement fees, but these are standard charges in the industry. Additionally, some customers may prefer more customizable options or additional features that First Rate Medical Alert does not offer.
Overall, First Rate Medical Alert devices are still a solid choice for individuals who prioritize reliability, affordability, and ease of use in a medical alert system. But if you are wondering if this is one of the best medical alert systems out there, it is always recommended to research and compare different options, such as Medical Guardian, Bay Alarm Medical, and other medical alert companies before making a final decision.
Jose Alpuerto is a technology writer who just loves technology for home and office. With more than 10 years in writing and marketing experience, he is obsessed with innovating ways that are usefull and effective.